Effective Date: July 14th, 2025
Metamorphic Coaching ("we", "us", or "our") respects your privacy. This policy outlines how we collect, use, protect, and disclose personal information when you visit our website [www.metamorphiccoaching.com], subscribe to our email list, or use any of our coaching services, digital products, or courses.
By accessing our site or services, you consent to this policy.
1. Information We Collect
We collect the following types of personal information:
Name and email address (when you sign up for freebies, courses, coaching, or our email list)
Payment details (via secure third-party processors like Stripe or PayPal)
Billing address (when making a purchase)
User interaction data (analytics, course progress, page visits)
2. How We Use Your Information
We use your data to:
Deliver products, services, and coaching content
Process purchases securely
Send you emails, updates, and promotional content (if you opt in)
Respond to customer support inquiries
Improve our website and offerings
We will never sell, rent, or trade your personal information to third parties.
3. How We Share Information
We only share your data with trusted third-party service providers necessary to run our business, such as:
Podia (course + site platform)
Stripe or PayPal (payment processing)
Email marketing platforms (to send emails, only with your permission)
Analytics tools (for website traffic and behaviour insights)
These platforms are bound by privacy and data protection agreements.
4. Cookies and Tracking Technologies
We use the following types of Cookies:
Essential Cookies. Essential Cookies that are required for providing you with features or services that you have requested. For example, certain Cookies enable you to log into secure areas of our Site or Services. Disabling these Cookies may make certain features and services unavailable.
Functionality Cookies. Functional Cookies are used to record your choices and settings regarding our Services, maintain your preferences over time and recognize you when you return to our Services. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Performance/Analytical Cookies. Performance/Analytical Cookies allow us to understand how visitors use our Site and Services such as by collecting information about the number of visitors to the Site, what pages visitors view on our Site and how long visitors are viewing pages on the Site. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Services’ content for those who engage with our advertising. For example, Google, Inc. (“Google”) uses cookies in connection with its Google Analytics services. Google’s ability to use and share information collected by Google Analytics about your visits to the Services is subject to the Google Analytics Terms of Use and the Google Privacy Policy. You have the option to opt out of Google’s use of cookies by visiting the Google advertising opt-out page at https://www.google.com/privacy_ads.html or the Google Analytics Opt-out Browser Add-on at https://tools.google.com/dlpage/gaoptout/ .
Retargeting/Advertising Cookies. Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you. For more information about this, please see the section below titled “Additional information about interest-based advertisements.”
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find our more information about Cookies, including information about how to manage and delete Cookies, please visit https://ico.org.uk/for-the-public/online/cookies/ or https://www.allaboutcookies.or
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Unsubscribe from emails at any time by clicking the “unsubscribe” link
Request a copy of your stored data
Withdraw consent for data use (which may limit access to services)
To request any of the above, email us at: hello@metamorphiccoaching.com
6. Data Security
We take reasonable precautions to protect your information, including using SSL encryption and secure platforms like Podia. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect or store data from anyone under 18.
If we learn that we have collected Personal Data from a child under age 18, we will delete that information as quickly as possible. If you believe that a child under 18 may have provided us Personal Data, please contact us at hello@metamorphiccoaching.com
8. Changes to This Policy
Metamorphic Coaching may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Data, we will notify you by posting an announcement on our Site or Services or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Metamorphic Coaching Inc.
hello@metamorphiccoaching.com
204-78 George Street
Ottawa, ON, K1N 5W1 Canada